Return Policy

At Miracle Angels Resolution, we are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

• The return request is made within 30 days of receiving the item.
• The item is unused, unopened, and in its original packaging.
• The item is not listed as a non-returnable product (see Section 3).
• Proof of purchase (receipt or order confirmation) is required.

2. Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at contact@maresolution.net to request a Return Authorization (RA) number.
• Securely pack the item and include a copy of the order confirmation.
• Ship the package to 7545 Irvine Center Dr, Suite 200, Irvine, CA 92618 using a trackable shipping method.
• Once received and inspected, we will process your refund or exchange within 5-7 business days.

3. Non-Returnable Items

The following items cannot be returned:

• Opened or used personal care products.
• Customized or personalized items.
• Digital downloads or gift cards.
• Clearance or final sale items.

4. Refunds

Approved returns will be refunded to the original payment method within 14 business days after we receive the item.

Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.

5. Exchanges

If you received a defective or incorrect item, please contact us within 7 days of receiving the product for a replacement.

Exchanges are processed once we receive the returned item.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email us at contact@maresolution.net with photos of the product and packaging within 7 days of delivery. We will work to resolve the issue as quickly as possible.

7. Contact Us

For any return inquiries, please reach out to:

Email: contact@maresolution.net
Return Address: 7545 Irvine Center Dr, Suite 200, Irvine, CA 92618